Frequently Asked

What payment methods do you offer?

We offer several different payment methods including major providers like Mastercard, Visa, American Express, PayPal, Apple Pay as well as many different local payment methods.

If needed, how can I exchange my items?

No worries! Simply contact our dedicated customer service team at info@veniceridge.com, and we’ll help you exchange your items for the right size.

How can I track my order?

As soon as your order is shipped, we will send you a tracking number via email so you can follow its progress.

How does the return work?

Your satisfaction is our priority. If you need to return an item for any reason, just email our support team at info@veniceridge.com. We’ll handle the process promptly and make sure your return or exchange is as easy and stress-free as possible.